Our Services: Compassionate Care and Support in Your Home
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Our focus at [Home Connections Palliative Care program] is to provide services to assist patients and their families facing serious, progressive illness. We help patients and their families to maintain independence and comfort during a serious or chronic illness. To this end, we have a team of compassionate professionals who make home visits to assist you in the care of your loved one.
Do not let concern about finances keep you from this vital support! Payment for Home Connections is provided at NO additional cost to the patient who has Senior Blue, BlueCross BlueShield of WNY or Independent Health* Private pay is also accepted.
*Eligibility determined on referral
If the patient is in need of hospice services, hospice care is covered 100% by Medicare and frequently covered by private insurance. With generous donations from the community, we are also able to provide hospice services to those who are not eligible for Medicare. No one will be denied care because of an inability to pay.
In hospice, we provide assistance to the patient and to the family members. Our care is offered in your home, area hospital, nursing home, assisted living, Hospice residence and other home-like settings. Families who come to [Hospice Buffalo] for help receive services customized to their needs. These services can include:
-Hospice nurses who visit weekly or more frequently as the patient needs
-Home Health aides for personal hands-on care
-Medical social workers to assist with finances, paperwork and more
-Pastoral caregivers to provide non-denominational support and guidance
-Physical, occupational and speech therapists
-Delivery of medications and supplies to your home
-Trained volunteers to assist the patient or caregiver at home
-Grief counselors
-Respite care
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- 24-hour assistance and advice
- Patient and caregiver education
- Help for family caregivers
- Coordination of multiple services
24-hour assistance and advice
Patients and families of Home ConnectionsSM are free to call the office 24 hours a day, 7 days a week. We have professionals available to answer your questions. No waiting until the morning, with your loved one in pain. You call and we respond. If it's something we can help with over the phone, great! If not, our staff will come to your home to check the patient, offer recommendations, and make sure you are comfortable with the treatments being suggested.
(Return to top)Patient and caregiver education
With all the rush and commotion in the doctor's office, it's not always easy to remember everything you've been told—or even what you wanted to ask! Our nurses are available to answer your questions. In the comfort of your home, our staff can explain the disease and the medical issues that surround it. They understand the day-to-day impact of living with your loved one's condition: the symptoms, the side effects of treatment, the likely progression of the illness. We're there to help in any way we can. Just knowing what to expect helps many patients and families relax and feel less anxious about the process.
(Return to top)Help for family caregivers
At Home ConnectionsSM, family members are part of the caregiving team and part of the unit of care. We know that your loved one would not be as comfortable if it were not for your participation. You make a valuable contribution. But you also are undergoing a very stressful and difficult time.
Our goal is to support you, emotionally and physically, so that your health is not also compromised. We suggest treatments for the patient based not only on what he or she needs, but also on the needs and capabilities of family members. Our social workers are available to help you as you process the powerful issues that often arise when a loved one is seriously ill. We have volunteers who can come to the home and visit with the patient so you can get out and have some time to yourself (a requirement if you are going to keep up your own strength!).
As you can see, the care provided by [Home Connections Palliative Care] is designed to meet the needs of the patient and his or her family members.
If you think your family might benefit from the support of our Home Connections team, please give us a call at [(716)989-2475 or toll free at 866-418-6496], or email us at [info@palliativecare.org]. We would be honored to serve you.
Coordination of multiple services
Pharmacies, doctors, physical therapists, equipment suppliers … it can be mind boggling to juggle all the different services and providers your loved one may need to stay comfortable. Part of our Home Connections care involves coordinating these many services so you can concentrate on your loved one's daily needs and do not need to worry about paperwork, shopping for providers, arranging for physician orders, etc.
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